Frequently Asked Questions

We offer a range of reliable shipping methods to ensure your orders arrive quickly and safely across the World. For standard delivery, we use Every, a trusted service known for its dependable and cost-effective options. If you need faster shipping, we also provide Yodel, Royal Mail Express, which guarantees quicker delivery times, ensuring your parcel reaches you in the shortest time possible. Both services are fully tracked, so you can monitor your order every step of the way. Whether you’re looking for affordability or speed, we have a shipping solution that suits your needs. Our goal is to deliver a seamless and hassle-free experience, no matter the delivery option you choose.

Once your order is placed, you can expect delivery within 10 to 15 days depending on the shipping method and your location. We strive to process and dispatch all orders as quickly as possible, and both Every and Yodel ,Royal Mail, Express provide reliable tracking so you can keep an eye on your package’s journey. While delivery times may vary due to factors like weather or busy periods, we aim to ensure that your order arrives safely and on time within this window. If you have any concerns or need updates, feel free to reach out, and we’ll be happy to assist you!.

To track your order, simply visit the Track My Order section on our website. From there, you’ll need to enter the email address and mailing address associated with your order. Once submitted, you’ll be able to see real-time updates on the status and location of your package. This tracking feature helps you stay informed about your delivery, so you know exactly when to expect your order. If you encounter any issues or need further assistance with tracking, feel free to contact us, and we’ll be happy to help!.

Placing an order with us is quick and easy! Just follow these simple steps:

1. Browse Our Products: Browse through our website and select the items you’d like to purchase.
2. Add to Cart: Once you’ve found the products you want, click on the “Add to Cart” button to include them in your shopping cart.
3. Review Your Cart: When you’re ready, click on the cart icon to review your items. You can adjust quantities or remove items if needed.
4. Create an Account: If you don’t have an account yet, you’ll be prompted to create one during the checkout process. If you already have an account, simply log in.
5. Enter Shipping Details: Provide your shipping address and choose your preferred delivery method.
6. Payment: Select your payment method and enter the required details to complete your purchase.
7. Place Order: After reviewing everything, click on the “Place Order” button to finalize your purchase.

If you have any queries, you can easily contact us through our customer support team. You can reach us via email, phone, or by using the contact form on our website. We’re here to assist with any questions you may have about your order, delivery, or any other concerns. Our team is dedicated to providing prompt and helpful responses, so don’t hesitate to get in touch – we’ll be happy to help!

Yes, you will need an account to place an order. Creating an account allows you to save your information for faster checkout, track your orders, and manage your shipping details more easily. It’s a simple process that only takes a few minutes, and once your account is set up, you can enjoy a smoother shopping experience every time. If you don’t have an account yet, you’ll be prompted to create one during the checkout process. If you have any questions or need help with creating an account.